Acceptable Use Policy

Last updated /

Sep 27, 2025

Purpose

This Acceptable Use Policy governs your use of Lumis and its AI-powered features. This policy is incorporated into and forms part of our Terms of Service.

Prohibited Content Generation

Harmful Content

You may not use our AI Service to generate:

  • Content promoting violence, terrorism, or harm to individuals or groups

  • Harassment, bullying, or threatening content

  • Content that promotes self-harm or suicide

  • Graphic violence or disturbing imagery descriptions

Illegal Content

Prohibited content includes:

  • Content that violates local, state, federal, or international laws

  • Instructions for illegal activities

  • Content that facilitates fraud or scams

  • Material that violates export control laws

Deceptive Practices

You may not generate:

  • Deepfakes or synthetic media without clear disclosure

  • Impersonations of real individuals without consent

  • Misleading information presented as factual

  • Content designed to manipulate or deceive users

Privacy Violations

Prohibited activities include:

  • Generating content that violates individual privacy rights

  • Creating content about private individuals without consent

  • Sharing or processing personal information without authorization

  • Attempting to identify individuals from anonymized data

AI Service Misuse

Technical Restrictions

You may not:

  • Attempt to reverse engineer our AI models

  • Use automated tools to extract training data

  • Overload our systems with excessive requests

  • Attempt to access unauthorized features or data

Model Manipulation

Prohibited activities include:

  • Prompt injection attacks

  • Attempts to bypass content filters

  • Efforts to extract proprietary model information

  • Using the Service to train competing AI models

Commercial Restrictions

You may not:

  • Resell access to our AI Service without authorization

  • Use our Service to compete directly with Lumis

  • Sublicense our AI capabilities to third parties

  • Use outputs to train competing AI systems

Professional and Regulated Uses

Professional Advice Restrictions

Our AI Service cannot be used for:

  • Providing medical diagnoses or treatment recommendations

  • Offering legal advice or legal document preparation

  • Financial planning or investment advice

  • Professional counseling or therapy services

High-Stakes Decisions

You may not use our Service for:

  • Automated decisions affecting employment, credit, or housing

  • Criminal justice or law enforcement decisions

  • Medical treatment or emergency response decisions

  • Safety-critical system operations

Content Standards

Quality Requirements

Generated content should:

  • Be factually accurate when presenting as factual

  • Include appropriate disclaimers when uncertain

  • Respect intellectual property rights

  • Meet professional standards for your use case

Attribution and Disclosure

When using AI-generated content:

  • Disclose AI involvement when required by law or professional standards

  • Provide appropriate attribution for underlying sources

  • Ensure compliance with platform-specific disclosure requirements

  • Respect any licensing requirements for training data

Enforcement and Reporting

Monitoring

We may monitor Service usage to:

  • Ensure compliance with this policy

  • Protect our systems and other users

  • Improve our AI safety measures

  • Comply with legal obligations

Violations

Policy violations may result in:

  • Warning and education about proper usage

  • Temporary suspension of Service access

  • Permanent account termination

  • Reporting to relevant authorities when required

Reporting Violations

To report policy violations:

  • Email: [email protected]

  • Use the report function in our platform

  • Contact customer support with details

  • Provide specific examples and evidence when possible

Updates to This Policy

We may update this Acceptable Use Policy to:

  • Reflect new AI capabilities or risks

  • Comply with changing legal requirements

  • Improve user safety and experience

  • Address emerging misuse patterns

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